Strategic Business Planning
Do you have a clear understanding of the direction your business is taking?
Are your managers focused on the delivery of your strategic business objectives?
Keylink Partnership have significant experience of assisting SME’s to identify their strategic objectives and agree practical business plans that can be understood by everyone in the organisation.
We have a practical, straightforward, tried and tested method to help you to identify your key drivers and barriers to growth.
Through a series of meetings and facilitated workshops with the directors/senior team, we will help you to understand the different challenges facing your business and how best to overcome these.
We will work with you to identify and explore various options and ultimately agree a series of strategic priorities, clear business objectives and action plans for implementation.
We will also assist with the communication and implementation of these plans across the company if required and provide regular monitoring support to ensure achievement.
Organisational Development
In today’s competitive and challenging environment, there are a wide range of issues which can prevent companies to reach their potential and fully succeed. Some of these issues include:
• Leadership and management capability
• Management style
• Company culture
• Organisational structure
• Roles and responsibilities
• Communication
• Reward and recognition;
• Appraisal and performance management
• Training and development
• Succession planning
Keylink Partnership can help you to understand whether some of these are affecting your business, impacting on your company culture, or inhibiting your growth or performance.
To identify potential issues, we gather information from across our clients’ businesses, through a variety of methods including observation, one-to-one interviews, focus groups, employee surveys, behavioural profiling, 360 degree feedback and facilitated workshops.
Practical and prioritised action plans are then developed and agreed with the company and we can provide additional expertise and ongoing support to ensure successful implementation.
We have significant experience of organisational development, and over the last three years alone, have undertaken over 75 comprehensive OD projects, helping a wide range of businesses to address key inhibitors to growth and improve their performance.
People Development and Coaching
We don’t like clichés, but in most successful organisations, it’s the people that really make the difference.
Keylink Partnership has a proven track record in helping our clients to grow their businesses through developing their people and helping them to acquire the confidence and capability necessary to drive the business forward.
Whether you need one-to-one executive coaching or mentoring, or large scale team development programmes, Keylink Partnership is highly experienced in developing and delivering bespoke programmes that really make a measurable difference.
Programmes can be delivered by our in-house team, or by other specialist providers where necessary. We can also offer advice on grant access to support training and development plans.
Our expertise includes:
• Leadership development
• Culture change
• Practical people management
• Individual and team performance
• Appraisal and development reviews
• Customer service
Profiling and Behavioural Change
Behavioural profiling is being increasingly used by businesses to give accurate insight into how people behave at work, and to understand wider issues such as motivation, emotional intelligence, learning styles, and personal strengths and limitations.
Our consultants are trained to use Thomas International’s Personal Profile Analysis (PPA), a psychological tool, recognised by the British Psychological Society (BPS). For more information see www.thomasinternational.net.
The use of PPA provides a high level of certainty and an objectivity to a variety of people centred activities including:
• Recruitment
• Retention
• Performance improvement
• 360 feedback
• Personal development
• Team building
These assessments are quick and straight forward to complete and can also be provided in a number of different languages.
Human Resources Management
We have provided specialist human resources consultancy to a wide range of SMEs, offering both advice and implementation support in the main disciplines of HR including:
• Recruitment and selection
• Induction, training and development
• Appraisal and performance management
• Reward and recognition
• Absence management
• Discipline and grievance
Through our network of professional contacts, we are also able to signpost our clients to legal advisors for specialist employment matters including:
• Contracts of employment
• Company handbooks
• Restructuring and redundancy
• Anti-discrimination
• Dismissal
Investors In People
Since 1990, Investors in People has been recognised as the leading framework to help organisations improve their performance through effectively engaging with, involving and also developing their employees.
The proven and tangible benefits for businesses include improvements in the following:
• Financial performance
• Profitability
• Productivity
• Employee engagement and retention
• Customer satisfaction
Keylink Partnership has helped over 150 national and international organisations to realise the benefits of working with the framework and ultimately to achieving Investors in People recognition.
Contact us to find out how we can help you realise the benefits of working with this best practice framework to improve your business performance.
Facilitation
Do you want to maximise the output from your company meetings, workshops and events?
Employing one of our experienced facilitators will significantly improve the outcome of your next company event.
From the outset, our facilitators work with our clients to ensure that they are clear about the purpose of their event and what they want to achieve from it. We then design a bespoke event, or series of events, to meet these objectives.
Our events are highly practical and energetic. Participants are fully engaged, and most importantly, everyone has the opportunity to make a meaningful contribution. On the day, our role is to help all participants to work together to commit to outcomes which are practical, realistic and ultimately achievable.
We can undertake follow-up evaluation in the weeks after the event, to quantify what has been achieved, and determine whether any further action is needed.